Troubleshooting

Solutions for common issues you might encounter.

Site Connection Issues

WordPress Connection Failed

  • Verify your site URL is correct and publicly accessible
  • Ensure you're using your WordPress username, not email
  • Make sure the Application Password was copied in full
  • Check that REST API is not blocked by security plugins
  • Confirm your site uses HTTPS

Webflow Connection Failed

  • Verify your API token is valid
  • Ensure you have a CMS collection set up
  • Check that your Webflow plan supports API access

Shopify Connection Failed

  • Make sure you completed the app installation in Shopify
  • Check that the correct store is connected
  • Verify you have blog posts enabled in your theme

Publishing Issues

Posts Not Appearing

  • Check your subscription is active in the Billing page
  • Allow up to 24 hours for the first post
  • Verify your site connection is still valid

Posts Appearing as Drafts

Some platforms (like Webflow) may require you to publish your site for new content to go live. Check your platform's publishing settings.

Analytics Issues

No GSC Data Showing

  • Ensure Google Search Console is connected
  • GSC data has a 2-3 day delay
  • New posts need time to be indexed by Google

Still Having Issues?

Contact our support team at support@seo45.com with details about your issue.

Troubleshooting | SEO45 AI Documentation – SEO45 AI